For us, consultancy goes beyond the simple provision of expert advice to achieve specified targets. We are convinced that complex tasks in the field of development can only be solved by combining analytical skills with intuitive knowledge built through extensive experience and an ability for deep listening. While structured consultancy methods form an important aspect of our work, engaging with complex networks of stakeholders has proven to be a critical success factor in many of our assignments.
Over the years, we have developed a methodical approach that continues to evolve, much like the rings of a tree. At its core lies the principle of creating opportunities for all, shaping how we structure our work and interact with our partners.
A Shared Vision as the Starting Point
At the beginning of a new assignment, we take time to build a joint vision with our clients, which not only guides our work, but also creates a shared sense of purpose among all stakeholders involved. Based on this vision, we then derive clearly defined goals. The concrete project set-up draws on the internal knowledge we have accumulated over the course of our different assignments. We carefully define roles and responsibilities within our teams to best accommodate the specific requirements of each project. Depending on the complexity of the assignment, we organise our work processes according to classical or agile project management methods, such as Scrum or Kanban.
Collaborative Knowledge Creation & Participatory Learning
In the data collection phase, we conduct joint co-creation workshops and participatory prototyping ensuring that solutions emerge from an inclusive process. We believe that understanding local realities in the context of global challenges requires deep listening, particularly to those directly affected. The increasing possibilities of digital connectivity combined with trusted partners further enhance our ability to engage communities meaningfully.
For our analysis, we ask experts for their perspectives and combine data analysis with intuitive knowledge. In our internal analysis workshops, we bring together all the different pieces and perspectives and love to try out innovative methods to reflect and structure them.
Continuous Learning & Adaptive Implementation
Sharing updates about project progress with our clients is essential to us. We therefore include regular feedback loops in all projects, either in bi-monthly intervals or after each project milestone. To ensure that interactions with our clients and project stakeholders are both participatory and efficient, we use tailored facilitation methods in our internal and external meetings.
Assignments often result in the development of new strategies which may require organisational adaptation to be fully incorporated. Our moderation methods and facilitation skills enable us to accompany these change processes. We provide the necessary knowledge, coaching or training to ensure their success.