SDG 11 Sustainable Citys & Communities

Supporting Togolese NGO in its organizational and project development

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Project design & Evaluation: The Togolese NGO received donor financial support, which exponentially increased its health project portfolio. As a basis for decision making for further funding, we were contracted to conduct a qualitative evaluation of its health portfolio. We used a range of participatory methods such as focus group discussions and the Method for Impact Assessment of Programmes and Projects (MAPP). We found that while the NGO’s project activities were well conceived and adapted to the local context, it had difficulties to effectively communicate and report its successes towards donors. Our report thus included detailed recommendations on international monitoring, reporting and evaluation standards in order to enable the Togolese NGO to acquire further donor support.

Process facilitation & Training: Based on the evaluation results, we accompanied the NGO for several months to address the identified challenges and support them with a new project funding request. This remote support was completed with a one-week, on-site workshop for the NGO staff. During the first days, we developed an organizational assessment with the staff and analysed main challenges which needed to be addressed going forward. In the following days, we conducted needs- based trainings to improve the NGO’s reporting skills and to support the development of a logframe and M&E system. The NGO continues to extend its local outreach and to propose innovative approaches to support the Togolese health system in remote regions of the country. We are proud to be a part of its family

Operations manual for the Climate Bridge Fund in Bangladesh

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Project design & Evaluation: The Climate Bridge Fund supports areas affected by climate-induced migration in Bangladesh. We developed the governance structure and processes of the Fund and ensured that the institutional set-up is in line with the objective to set up a legally independent Trust Fund according to Bangladeshi law. We also developed an Operational Manual, including rules and procedures for the decision-making bodies of the Fund and templates for all processes such as project selection, contracting and reporting.

Process facilitation & Training: Applying our expertise in Fund solutions as well as donor requirements, we developed a customized concept for the Climate Bridge Fund in close cooperation with all stakeholders. We held two interactive workshops with BRAC in order to ensure alignment on Fund procedures. We also interviewed potential implementing partners as well as representatives of the target group to ensure ownership of the fund approach.

Remote Ex-post Evaluation of a microfinance institution in Syria

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Project design & Evaluations: A Microfinance Institution in Syria was recapitalized to diversify its financial services. Then, the Syrian civil war started and decisively changed the programme environment. In this context, we conducted an ex-post evaluation and found that despite the challenges (high inflation, physical damages to branches, payment defaults), the MFI was still in business and serving its clients. Strikingly, it had even adapted its services to its clients’ changing needs (e.g. start-up loans for internally displaced persons, secure money transfers between branches).

Process facilitation & Training: Without being able to travel to Syria for security reasons, we remotely managed local consultants who conducted focus group discussions, field audits and interviews in different regions of the country. We assured the quality of this work through initial coaching, structured formats, close interaction and extensive debriefing. Among MFI staff, an online survey in Arabic shed light on the institutional changes and processes in the face of conflict.